Homeowner Support & Communication
Your Trusted Partner in Delivering Clarity, Confidence, and Care to Every Homeowner
Deliver a 5-Star Experience to Every Homeowner - Without the Extra Work
Contractors don’t always have time to answer every homeowner's question—and that’s where we come in. At ProServicing, we bridge the communication gap, giving your clients consistent updates, clear information, and the confidence that their project is on track.
Whether it's explaining a change order or offering peace of mind, our team ensures your homeowners feel supported—so you can stay focused on the job.
What's Included
Onboarding & Welcome Call
Regular Project Status Update
"We act as the trusted point of contact between your crew and the homeowner, making sure they always feel heard and understood."
Communication Logs
Handling Questions & Concerns
Escalation Support and Communication with Insurance Companies
Final Wrap-Up Communications
How It Works
We Introduce Ourselves to Your Homeowners
Once your project starts, we’ll welcome the homeowner on your behalf and explain how updates and communication will work.
We Stay In Touch Throughout The Project
Our team follows a regular communication schedule based on your project timelines and provides updates, answers, and reassurance.
You Stay in the Loop, Without the Stress
We use your preferred tools (like CompanyCam, job folders, or CRM notes) to keep everything aligned, and loop you in only when your attention is truly needed.
Final Wrap-Up
At project closeout, we ensure the homeowner feels confident and satisfied—and we collect feedback to help you grow.
“We used to get bombarded with homeowner calls. Since working with ProServicing, our clients are happier—and we finally have peace during installs.”
— Joseph William, Roofing Contractor in Florida
ProServicing helps
Roofing & General Contractors
Teams using too many apps and scattered folders
Contractors juggling multiples crews or Cities
Pros who want to boost referrals by improving homeowner satisfaction
Why It Matters
Keeps homeowners off your back without leaving them in the dark
Frees up your team to focus on production—not customer service
Reduces complaints, misunderstandings, and last-minute surprises
Improves reputation, referrals, and online reviews
Ready to Give Your Homeowners the White-Glove Experience?
—Let us handle the communication—so you can focus on quality, production, and scaling your business.